Privacy Policy
Last Updated: 15 July 2026
1. Introduction
This Privacy Policy explains how Vesta Uni Teknoloji Anonim Şirketi ("the Company," "we," "us"), operating the univotel.com website ("the Site") under the Univotel brand, collects, uses, and protects the personal data of Site visitors.
By using our Site, you accept this Privacy Policy. If you do not accept this policy, please do not use our Site.
2. Company Information
Data Controller: Vesta Uni Teknoloji Anonim Şirketi
Address: Istanbul, Turkey
Email: emre@univotel.com
Phone: +90 212 909 52 44
Website: univotel.com
3. Personal Data We Collect
We may collect the following personal data when you use our Site:
- First and last name
- Email address
- Phone number
- IP address and technical information
- Cookie data
- Site usage information
- Social media profile information (optional)
4. How We Collect Data
4.1 Direct Collection
- Contact forms
- Reservation requests
- Phone calls
- WhatsApp messages
4.2 Automatic Collection
- Cookies and tracking technologies
- Google Analytics and Google Tag Manager
- Google Ads conversion tracking
- Meta Pixel and Meta Conversions API (server-side)
- TikTok Pixel
- Microsoft Clarity (heatmaps and session recording)
To improve conversion measurement accuracy, your phone number and a random browser-specific identifier (external ID) may be irreversibly encrypted (SHA-256 hash) and sent to Meta from our servers — never in plain text. Analytics (Clarity, Google Analytics) and marketing (Meta, TikTok, Google Ads) processing can be managed from the cookie preferences banner on our Site — see our Cookie Policy.
5. How We Use Your Data
5.1 Primary Purposes
- Providing our service and customer support
- Processing reservations
- Communication and information
- Fulfilling our legal obligations
5.2 Secondary Purposes
- Improving site performance
- Content optimization and personalization
- Improving user experience
- Statistical analysis and reporting
- Optimizing marketing campaigns
- Audience building and ad personalization
6. Data Sharing
Your personal data may be shared with third parties in the following cases:
- Where required by law
- With our service providers (data processors)
- With our business partners (hotel operators)
- With your explicit consent
7. Data Security
To keep your personal data secure, we:
- Use SSL encryption
- Store data on secure servers
- Apply access controls
- Perform regular security audits
8. Your Rights
Under Turkey's Personal Data Protection Law (KVKK) and applicable data protection law, you have the right to:
- Learn whether your data is being processed
- Learn the categories of data processed
- Request correction of your data
- Request deletion of your data
- Object to processing
9. Contact
For questions about our privacy policy:
Email: emre@univotel.com
Phone: +90 212 909 52 44
Address: Istanbul, Turkey
This Privacy Policy was last updated on 15 July 2026 and is prepared in line with Turkey's KVKK.